Make the Summer Switch
All qualifying clients that make the switch to Safe Food Alliance before 8/31/24 win a free YETI cooler.*
Make the Summer Switch and Head Into Season With a Partner You Can Count On.
Switch to our lab before the season starts and unlock the benefits of partnering with a dedicated, locally-owned lab that understands your unique needs. We’re giving away a Yeti cooler after 30 days of lab testing for all qualifying new clients! Plus, receive our comprehensive Lab Selection Playbook for free and a Yeti cooler after 30 days of lab testing for all qualifying new clients!
YOU MATTER MORE TO US
Our Lab Works Harder For You.
At Safe Food Alliance, you don’t have to be a big account to get premium client service. Unlike larger labs where clients get lost in the shuffle, our smaller size allows us to prioritize our clients and maximize our service. You’re not just a number to us; you’re a valued partner and our team is here to ensure your needs are met with the utmost care and attention.
We take your business seriously because it matters to us. No matter the size of your company, we respect your business and the money you invest in our services. We’re a small business ourselves, so we understand the importance of every dollar. We work hard to earn and keep your trust, ensuring you receive the best possible service.
How We Prove It:
- We lead the industry in quality and accountability. If we make a mistake, we own it, and we do everything we can to make it right. But we don’t just make it right, we make sure it doesn’t happen again. Our team conducts thorough investigations to find the root cause of the issue and put steps in place to insure it doesn’t happen again. We engage every layer of our business in this process. Once our investigation concludes, we share our findings with you.
At our lab, we prioritize exceptional client service with seamless communication and personalized support. Each client has a dedicated Account Manager, eliminating the hassle of phone trees and follow-up emails. Your Account Manager knows your business and handles all your needs, ensuring a smooth experience.
How We Prove It:
- Dedicated Account Managers: Our Account Managers are more than just salespeople. They get to know your business inside and out, managing your experience from start to finish. Whether it’s updates, questions, or problem-solving, they are your go-to resource. They’re also your advocate — making sure all your services move smoothly.
- Seamless Communication: Forget the hassle of navigating through phone trees and chasing down follow-up emails. With us, you have a single point of contact. Your Account Rep handles all your needs, providing a streamlined, stress-free experience. They do the legwork so you can focus on what you do best.
- 97% Satisfaction: Our most recent survey shows 97% of clients are satisfied or very satisfied with our customer service.
Our lab team is available to answer complex questions and discuss unexpected results. We can help you investigate the cause of issues in your plant, we can help train your team, we can walk you through your results.
Our team is available to help our clients navigate any issue as quickly as possible because we know that every second counts during harvest.
YOUR BRAND MATTERS
Don't risk it on a rookie.
We’ve been the tree nut experts for over a hundred years.
Our lab services are backed by decades of specialized expertise and deep industry knowledge. Since the establishment of our parent company in 1908, we’ve proudly supported the dried fruit and tree nut community. Safe Food Alliance is an industry owned lab, meaning that serving the specialty crop industry is our highest obligation. Our team is driven to serve and led by a deep sense of purpose and loyalty to California’s specialty crop industry.
We intimately understand the unique challenges and regulatory needs of tree nut products and offer specialized solutions unique to this industry.
We don’t have to be the best lab for every industry, but we are the best lab for yours.
USE A LOCAL LAB INSTEAD
We Are the Central Valley's Food Safety Lab.
As the only full-service lab in the Central Valley that’s locally owned and operated, we’re deeply invested in our community and our roots. When you choose to work with us, you’re choosing to support local STEM jobs and invest back into your community.
Born and Raised in the Central Valley.
Safe Food Alliance has proudly served the Central Valley since it's inception in 2015. Our parent company, DFA of California, has been been serving the Central Valley since 1908. The Central Valley isn’t just another market for us – it’s our home.
Locally Owned and Operated.
All our labs are located in California, ensuring local expertise and commitment. We’re owned by the industry, not investors, and 100% of our employees are based here, too.
We know California Specialty Crops.
We don't split our focus -- we're proud to specialize exclusively on California Specialty Crops like dried fruits, tree nuts, citrus, and stone fruit.
We Support the Regional Economy.
Choosing a locally owned lab helps keep STEM jobs local and supports the regional economy, leading to stable pricing and better customer service